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SafeMeet Terms of Use

Last modified: November 6, 2025

Welcome to SafeMeet!

At SafeMeet we believe that private communications should remain private, even from us, and we created our platform based on principles of security, privacy, and trust. To achieve that, we minimize data collection, apply strong end-to-end encryption, and give users meaningful control over their information.

These Terms of Use (the “Terms”) govern your access and use of our website, our secure messaging platform services, and any other products and services provided by us (“Services”), SafeMeet, a U.S.-based company registered in the State of California, with its principal place of business at 1631 10th Street #2A, San Jose, CA 95112, USA. By creating an account, downloading, or using the Services, you agree to these Terms. If you do not agree, you must not use the Services. For the sake of clarity, this applies whether you access the Services as a registered user or as a guest user.

In these Terms, “we,” “us,” and “our” refer to SafeMeet and any of its affiliates or authorized representatives acting on its behalf. The Services may be operated directly by us or by authorized partners and organizations that have integrated our software or made it available to you through their platforms.

1. About SafeMeet and the Services

SafeMeet offers secure messaging, voice and video calling, file sharing, and related collaboration tools, designed to protect confidentiality and privacy through end-to-end encryption and privacy-by-design principles.

These Terms apply to all users of the Services, whether using the Services personally or on behalf of an organization (an “Organization”). Where the Service is made available through an Organization, that Organization may administer or manage your account, but your use of the Service remains subject to these Terms.

2. Eligibility

You must be at least 13 years old (or the minimum age required in your country) to use the Services. The Services are not directed to children under 13.

If you are under the age of legal capacity in your jurisdiction, your parent or legal guardian must review and accept these Terms on your behalf, and by using the Services you confirm that they have done so. Parents or guardians of minors using the Services are fully responsible for their actions, omissions, and any breach of these Terms.

In compliance with U.S. law, if SafeMeet becomes aware that it has collected personal data from a child under 13 without verified parental consent, that information will be promptly deleted. Parents or guardians may contact SafeMeet to review, correct, or request deletion of their child’s data.

3. Account registration and security

You agree to provide accurate and current information when creating an account, not to use fake details or impersonate someone else, and to keep your credentials secure.

You are responsible for safeguarding the confidentiality of your account credentials, including your username, password, and any other information used to access the Services. You must not share, disclose, or permit anyone else to use your credentials, and you are responsible for all activities that occur under your account, whether authorized or not.

If you suspect that your account has been accessed without your authorization or notice any suspicious activity, you must notify us immediately and take appropriate steps to secure your account. We will assist you in protecting your account, but you remain responsible for maintaining the security of your login details.

For Organizations

If you use the Services on behalf of an Organization, you confirm that you are authorized to act on its behalf. In addition:

a) Organization Accounts

If you create an account on behalf of an Organization, you confirm that you have authority to bind that entity to these Terms. In that case, “you” refers to both you and the entity you represent. Organizations may manage accounts linked to their domain or workspace. By joining an Organization’s workspace, you acknowledge that it may control your access and view certain activity for security, compliance, or administrative purposes.

b) Single Sign-On (SSO) and Organization Management

For Organizations, SafeMeet may offer Single Sign-On (SSO) and related integrations with supported identity providers. Use of SSO is subject to our organization integration terms and the data-sharing rules of your identity provider.

Organization administrators may:

  • Manage, provision, or deactivate user accounts;
  • View activity logs for security and compliance; and
  • Ensure users follow these Terms.

c) Transfer of Ownership

If you are the primary owner of an Organization account, you may request to transfer ownership to another authorized user. Transfers must follow SafeMeet’s verification process. If there is a dispute over ownership, SafeMeet may request proof of authority, suspend the account pending resolution, and determine ownership based on available evidence.

4. Using the Services

SafeMeet grants you the right to access and use the Services provided that you comply with these Terms.

Accordingly, you agree to use the Services in a lawful, respectful, and responsible way and you must not misuse the Services or help anyone else do so. For example, you must not even try to do any of the following in connection with the Services:

  • Illegal or harmful use. You must not use the Services to break the law, promote illegal activity, or share harmful content. This includes, for example, fraud, phishing, child sexual abuse material, incitement to violence, promotion of terrorism, or distribution of malware or other malicious code.

  • Harassment and abuse. You must not threaten, harass, stalk, or abuse others. Hate speech, discrimination, or encouragement of violence based on race, ethnicity, religion, gender, sexual orientation, disability, or similar traits is strictly prohibited.

  • Inappropriate content. You must not upload or share pornographic, obscene, sexually explicit material, or other inappropriate content.

  • Behavior. You must not impersonate others, share false or misleading information, or send spam, scams, or unsolicited promotions. You may also not violate or infringe the rights of SafeMeet, other users, or others, including privacy, publicity, intellectual property, or other proprietary rights.

  • Disruption or unauthorized access. You must not interfere with or disrupt the Services, attempt to gain unauthorized access to accounts or systems, bypass security controls, or use automated tools (such as bots or scrapers) without written permission. Attacks such as denial-of-service (DoS) or distributed denial-of-service (DDoS) are strictly forbidden.

  • Misuse of communication features. You must not use chat, calls, file sharing, or meetings to spread harmful, misleading, or abusive content. Recording or streaming communications requires the consent of all participants where the law requires it.

  • Platform integrity. You must not reverse engineer, copy, distribute, or modify the Services, or sell or lease your account to anyone else, or attempt to extract the source code of the Services.

  • Circumvention and repeated violations. Creating new accounts to evade suspension or repeatedly violating these Terms may result in permanent termination and, if necessary, legal action.

5. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and share your information. SafeMeet does not sell, rent, or monetize your personal data or content in any way.

6. Security

We take every reasonable step to keep the platform secure and dependable, but we can’t promise it will always be free from defects, vulnerabilities, or malicious code. By using the Services, you agree to act responsibly and help maintain a safe environment for all users as follows:

  • Protect your access: You’re responsible for securing your own devices, software, and network when using the Services. Use current antivirus and security tools to help protect your data.

  • Report issues: If you discover a potential security issue, do not attempt to exploit it. Please report it responsibly to us by writing to [email protected] without delay, though note that submitting false, excessive, or disruptive reports is not allowed.

  • Respect access boundaries: Trying to gain unauthorized access to our systems, infrastructure, or another user’s data, is strictly prohibited and may lead to legal action.

  • Follow the law: Introducing malware, attempting to disrupt the platform, or carrying out denial-of-service (DoS/DDoS) attacks may be a criminal offense. SafeMeet will report and cooperate with law enforcement where required.

By continuing to use the Services, you agree to do so in a way that preserves their integrity, reliability, and security for everyone.

7. Content, system data, licenses and intellectual property

a) Content

You retain full ownership of all content you create, upload, send, store, or display through the Services (“Content”). This includes, for example:

  • Messages, chats, and conversation logs;
  • Files, documents, images, videos, and audio recordings; and
  • Meeting notes and whiteboards.

In addition, any output generated by algorithmic systems and artificial intelligence (AI) technologies we may use, for example when producing translations, summaries or transcripts of your Content, will also be considered Content.

If you use the Services through an Organization account, ownership and control of your Content may be subject to your organization’s agreements with SafeMeet.

SafeMeet may collect and aggregate technical data and other system data about your use of the Services on a de-identified or anonymized basis (“System Data”) to help operate, maintain, secure, and improve its products and features. System Data may also be used for performance insights, service optimization, and aggregate reporting. SafeMeet will not disclose System Data externally in a way that identifies you, your organization, or any individual.

b) Licenses

You grant SafeMeet a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to use, host, store, reproduce, transmit, display, and adapt Content to allow us to operate and deliver the Services.

This license ends when you delete your Content or close your account, except where retention is required for legal, regulatory, or legitimate business reasons (such as data recovery and audits).

c) Platform intellectual property

SafeMeet (and its licensors) own all rights, title, and interest in and to the Services, including the underlying software, technology, design, interface, and branding. These materials are protected by copyright, trademark, and other applicable laws.

8. Feedback

If you share feedback, ideas, or suggestions about the Services, SafeMeet and its partners may use them freely for any purpose, without compensation or obligation to you. You will not be held liable for their use, and SafeMeet will not attribute the feedback to you.

9. Beta

From time to time, SafeMeet may make new or experimental features available as part of a beta release. These features are offered so you can preview and test upcoming functionality, but they may be incomplete, unstable, or not fully supported.

Using beta features may require updating your version of the Services, and you do so at your own risk. Such features may contain bugs, performance issues, or design limitations, and SafeMeet is not responsible for any resulting errors, data loss, or disruptions.

If you choose to use beta features and provide comments or suggestions, the Feedback clause above in these Terms will apply.

10. Responsibility for how you connect to the Services

You are responsible for providing the devices, software, and internet connection needed to use the Services. SafeMeet does not supply or maintain these on your behalf.

By using the Services, you agree that SafeMeet may deliver updates, enhancements, or fixes, either automatically or through manual installation, to ensure proper operation and security. You also agree that SafeMeet may send you service-related notifications or communications as needed to provide and maintain the Services.

You acknowledge and accept that you are responsible for all carrier data plans, Internet fees, and other fees and taxes associated with your access to and use of our Services.

11. Service features and availability

SafeMeet strives to provide reliable and secure access to the Services but cannot guarantee that they will always be uninterrupted or free from errors. Service availability may be affected by maintenance, updates, repairs, or factors beyond our control, such as network outages or events of force majeure.

From time to time, SafeMeet may expand, modify, or discontinue certain features, functionalities, or support for specific devices or platforms. These changes may be necessary to maintain performance, enhance security, or comply with legal or technical requirements. When feasible, we will provide reasonable notice before making material changes or discontinuing a feature.

12. Compliance and law enforcement requests

As SafeMeet cannot access end-to-end encrypted Content, message contents cannot be disclosed to any third party, including law-enforcement authorities. System Data or limited account information may be disclosed only in response to a valid and properly scoped legal request that complies with applicable law, is issued by a competent authority, and is subject to appropriate judicial or administrative due process.

SafeMeet reviews all such requests carefully to ensure they are lawful, specific, and proportionate before any data is produced, and rejects or challenges requests that do not meet these standards.

13. Emergency communications

The Services do not provide access to emergency services (including the police, fire departments, or hospitals). You must use fixed-line telephone or mobile networks to contact emergency responders. This limitation applies equally to individual and Organization users.

14. Warranties and disclaimers

YOU USE OUR SERVICES AT YOUR OWN RISK AND SUBJECT TO THE FOLLOWING DISCLAIMERS. WE PROVIDE SERVICES “AS IS.” EXCEPT TO THE EXTENT PROHIBITED BY LAW, SAFEMEET, AND ITS AFFILIATES, SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SUPPLIERS, AND PARTNERS MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE) WITH RESPECT TO THE SERVICES, AND DISCLAIM ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR TRADE USAGE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ACCURATE, OR ERROR FREE. SAFEMEET DOES NOT WARRANT THAT ANY INFORMATION PROVIDED BY US IS ACCURATE, COMPLETE, OR USEFUL, THAT OUR SERVICES WILL BE OPERATIONAL, ERROR-FREE, SECURE, OR SAFE, OR THAT OUR SERVICES WILL FUNCTION WITHOUT DISRUPTIONS, DELAYS, OR IMPERFECTIONS. WE DO NOT CONTROL, AND ARE NOT RESPONSIBLE FOR, CONTROLLING HOW OR WHEN OUR USERS USE OUR SERVICES. WE ARE NOT RESPONSIBLE FOR THE ACTIONS OR INFORMATION (INCLUDING CONTENT) OF OUR USERS OR OTHER THIRD PARTIES. YOU RELEASE US AND OUR AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, PARTNERS, AND AGENTS (“SAFEMEET PARTIES”) FROM ANY CLAIM, COMPLAINT, CAUSE OF ACTION, CONTROVERSY, OR DISPUTE AND DAMAGES, KNOWN AND UNKNOWN, RELATING TO, ARISING OUT OF, OR IN ANY WAY CONNECTED WITH ANY SUCH CLAIM YOU HAVE AGAINST ANY THIRD PARTIES. IF YOU ARE A CALIFORNIA RESIDENT, YOU ACKNOWLEDGE AND AGREE TO WAIVE SECTION 1542 OF THE CALIFORNIA CIVIL CODE (AS AMENDED), WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN THEIR FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN … WOULD HAVE MATERIALLY AFFECTED [THEIR] SETTLEMENT WITH THE DEBTOR.”

Because laws vary by jurisdiction, some of these disclaimers may not apply to you if prohibited by local law. In that case, the remainder of this clause will continue to apply to the fullest extent permitted.

15. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SAFEMEET PARTIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES. THIS APPLIES REGARDLESS OF THE LEGAL THEORY, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF SAFEMEET HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, SAFEMEET’S TOTAL AGGREGATE LIABILITY TO YOU UNDER THESE TERMS WILL NOT EXCEED ONE HUNDRED DOLLARS (USD $100) OR THE AMOUNT YOU HAVE PAID US IN THE PAST TWELVE MONTHS. NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY WHERE DOING SO WOULD BE UNLAWFUL. SOME JURISDICTIONS DO NOT PERMIT CERTAIN EXCLUSIONS OR LIMITATIONS; IN SUCH CASES, THE ABOVE WILL APPLY ONLY TO THE EXTENT ALLOWED. IF ANY PART OF THIS CLAUSE IS FOUND UNENFORCEABLE, THE REMAINDER WILL REMAIN IN FULL EFFECT.

16. Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless SafeMeet and SafeMeet Parties, from and against any and all claims, actions, demands, losses, liabilities, damages, costs, or expenses (including reasonable legal fees) arising out of or in connection with:

  • your use or misuse of the Services or any associated features;
  • any content or material you upload, share, or otherwise make available through the Services;
  • your participation in or organization of any activities conducted via the Services;
  • your breach of these Terms or of any applicable law or regulation, including those governing data protection or privacy; or
  • any infringement or violation by you of another person’s or entity’s rights.

SafeMeet retains the right, at its own expense, to assume the exclusive defense and control of any indemnified matter under this clause and, in such event, you agree to fully cooperate with SafeMeet in the defense or settlement of such matters. You may not agree to any settlement or resolution that affects SafeMeet’s interests without its prior written consent. SafeMeet will make reasonable efforts to notify you promptly of any claim or proceeding that may give rise to an indemnification obligation.

This clause does not limit or exclude any statutory rights you may hold under the laws of your country of residence that cannot be waived by contract.

17. Termination, suspension, and breaches

You may stop using the Services and delete your account at any time. Deleting your account will permanently remove your access and result in the deletion of data in accordance with this clause.

SafeMeet may suspend or terminate your access to the Services, in whole or in part, at any time and with or without notice if:

  • you breach these Terms or any policy explicitly mentioned in these Terms;
  • your conduct creates legal exposure or harm for SafeMeet or other users;
  • such action is required by law, regulation, or a governmental authority; or
  • your account has been inactive for an extended period, following reasonable notice where required.

SafeMeet may also limit, disable, or withdraw specific features or functionality at its discretion.

If SafeMeet determines that a breach of these Terms has occurred, it may take any action it considers appropriate, which may include a) issuing warnings, b) temporarily suspending access to the Services, c) removing Content you have submitted, d) seeking reimbursement for damages and reasonable legal or administrative costs, or e) initiating legal proceedings. The measures described above are not exhaustive and may vary depending on the circumstances.

Upon termination of your access to the Services, your right to use them will cease immediately. SafeMeet may delete your Content as described in its Privacy Policy. Any provisions of these Terms that by their nature should survive termination, including ownership rights, disclaimers, indemnities, and limitations of liability, will continue in effect.

18. Governing Law and Dispute Resolution

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims), shall be governed and construed in accordance with the laws of the State of California, regardless of any conflict of law principles.

You agree that we may enforce these Terms in any jurisdiction we feel is necessary or convenient for purposes of injunctive relief. You agree to waive any objection regarding our choice of jurisdiction or forum.

For personal use

Any dispute, claim, or controversy arising out of or relating to these Terms or their breach, termination, enforcement, interpretation, or validity, including the scope or applicability of this arbitration clause, will be resolved exclusively by binding arbitration administered by JAMS under its Comprehensive Arbitration Rules and Procedures and the JAMS Consumer Minimum Standards of Procedural Fairness (the “Minimum Standards”).

  • The arbitration will take place in the county in California where you reside, or another mutually agreed location, or remotely by telephone or video conference if you prefer.
  • The arbitration will be conducted by a neutral arbitrator selected in accordance with the JAMS rules, and you will have a fair opportunity to participate in that selection.
  • You will not be required to pay more than USD $250 in filing fees, which approximates the cost of filing a lawsuit in court. SafeMeet will pay all other administrative and arbitrator fees required by JAMS for consumer matters.
  • The arbitrator may grant any remedy or relief available under applicable law and will issue a written decision explaining the essential findings and conclusions supporting the award.
  • You have the right to be represented by counsel at your own expense.
  • Nothing in this arbitration clause prevents you from bringing an individual claim in small claims court if your dispute qualifies under that court’s jurisdiction.
  • The arbitration, this clause, and any resulting award are governed by the Federal Arbitration Act, and otherwise by the laws of the State of California, excluding conflict-of-law rules.
  • Judgment on the arbitration award may be entered in any court of competent jurisdiction.

By accepting these Terms, you acknowledge that the existence and implications of this arbitration provision have been clearly communicated to you before accepting them.

You and SafeMeet agree that arbitration will be conducted solely on an individual basis. You waive any right to participate in or be represented in any class, collective, or representative proceeding, including any class arbitration, and no arbitration may be consolidated with another without the written consent of all parties.

However, this waiver does not limit your right under California law to seek public injunctive relief if such a right is non-waivable under the McGill rule or other applicable authority.

For Organizations

If you are using the Services on behalf of an Organization, the above arbitration provisions do not apply. Any dispute or claim arising out of or relating to these Terms or the Services will be resolved exclusively in the state or federal courts located in Santa Clara County in California, and both parties consent to the personal jurisdiction of those courts. The Federal Arbitration Act will not apply to business users unless both parties expressly agree in writing to submit a specific dispute to arbitration.

19. International Use; Export Control and Sanctions

If you are accessing the Services from outside the United States, you do so at your own risk and are responsible for compliance with the laws of the jurisdiction where the Services are being used. The Services are not intended for distribution or use in any jurisdiction or country where such use would violate local laws or regulations.

You may not use or access the Services if you are located in, or are ordinarily resident in, any country or territory subject to U.S. embargoes or sanctions, or if you are listed on any U.S. government restricted-party list. You agree to comply with all applicable export control and sanctions laws.

20. Force Majeure

SafeMeet will not be liable for any failure or delay in performance caused by events beyond its reasonable control, including natural disasters, war, terrorism, labor disputes, government actions, internet or power outages, or failures of third-party providers.

21. Updates to the Terms

SafeMeet may update these Terms from time to time. If a change is material and could affect your rights or obligations, we will make reasonable efforts to notify you in advance and will act in good faith when determining what constitutes a material change. For all other updates, we encourage you to review the Terms periodically to stay informed. Your continued use of the Services after the revised Terms take effect constitutes your acceptance of the updated Terms.

22. Entire Agreement

These Terms represent the entire agreement between us in relation to your access to and use of the Services and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

23. General

If we fail to enforce any of our Terms, that does not mean we waive the right to enforce them. If any court finds that any provision in these Terms is invalid, illegal, or unenforceable in any respect, that decision will have no bearing on the validity, legality, or enforceability of the remaining provisions.

24. Contact

For questions about these Terms, contact us at: [email protected]