Terms of Service

Effective Date: 05/01/2025

Welcome to SafeMeet!

These Terms of Service ("Terms") govern your access to and use of SafeMeet’s services, including our websites, applications, features, and cloud storage (collectively, the “Services”). The Services are provided by SafeMeet, a U.S.-based company registered in the State of California, with its principal place of business at 1631 10th Street #4A.

In these Terms, “we,” “us,” and “our” refer to SafeMeet and any of its affiliates or authorized representatives acting on its behalf. The Services may be operated directly by us or by authorized partners and organizations that have integrated our software or made it available to you through their platforms.

These Terms apply to all users of the Services, whether you are a direct customer, a user invited by an organization that subscribes to the Services, or someone accessing the Services via open APIs or third-party integrations.

By accessing or using any part of the Services, you agree to be bound by these Terms.

If you have any questions or need support, please contact us at: [email protected]

1. Eligibility

To use our platform, you must be at least 13 years old. Our platform is not intended for children under 13, and we don’t collect personal information from anyone under 13 unless we have parental consent, as required by the Children’s Online Privacy Protection Act (COPPA).

If you live in a place where the age requirement to process personal data is higher (like 16 years old in the EU under GDPR), you must meet that age requirement to use our platform.

By using our services, you confirm that:

You meet the minimum age requirement.
You can legally agree to these Terms.
You are not prohibited by law from using our services.

If you are using the platform for a company or other organization, you confirm that you have the authority to bind that organization to these Terms.

If we find that we’ve mistakenly collected personal information from someone under 13 without parental consent, we’ll delete that information as quickly as possible.

2. User Accounts

2.1 Account Registration

To use certain features, you’ll need to create an account. You agree to provide accurate and complete information when signing up and keep it up to date.

You may not:

Use fake details or impersonate someone else.
Create an account for someone else without their permission.

2.2. Account Security and Authentication

You are solely responsible for safeguarding the confidentiality of your account credentials, including your username, password, and any other authentication methods used to access the Services. You agree not to share, disclose, or permit any third party to access your account credentials. You acknowledge that any activities that occur under your account, whether authorized or not, are your responsibility.

To enhance the security of your account, we strongly recommend—and may, in certain cases, require—the use of Multi-Factor Authentication (MFA). MFA adds an extra layer of protection by requiring more than one form of verification to access your account. We encourage you to follow reasonable security practices, including using strong and unique passwords, to minimize the risk of unauthorized access.

If you suspect that your account has been accessed without your authorization, or if you notice any suspicious activity, you must immediately notify us and take appropriate action to secure your account. We will assist you in taking steps to protect your account, but you remain responsible for ensuring the security of your login credentials.

Additionally, you have the right to request access to, correction, or deletion of your personal data as described in our Privacy Policy. If you wish to exercise these rights, please contact us at [email protected]

We are not responsible for any loss, damage, or unauthorized access to your account resulting from your failure to properly secure your account, including but not limited to any compromises arising from weak or exposed credentials. It is your responsibility to take proactive steps to maintain the security of your account.

2.3. Organization and Team Accounts

If you are creating an account on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In such cases, the term “you” refers to both you as an individual and the entity you represent.

Organizations may have access to administrative controls over user accounts under their domain. By joining an organization’s workspace, you acknowledge that the organization may manage your account access and view certain activity for administrative or compliance purposes.

2.4. Single Sign-On (SSO) and Enterprise Management

For enterprise or organizational users, we may provide Single Sign-On (SSO) capabilities using supported identity providers (e.g., Google Workspace, Microsoft Entra ID/Azure AD, Okta, etc.). Use of SSO is subject to our enterprise integration terms and any additional data-sharing policies required by your identity provider.

Enterprise administrators may have:

Access to manage, provision, and deprovision user accounts under their organization;
Rights to view user activity logs for security, compliance, and auditing purposes;
Responsibility for ensuring internal users comply with these Terms.

By using an enterprise-managed account, you acknowledge that your data may be visible to and managed by your organization.

2.5. Transfer of Ownership (Enterprise Accounts)

If you are the primary owner of an organization account, you may request to transfer ownership of that account to another authorized user within your organization. This transfer must be approved through our formal process, including verification of identity and authority.

In the event of a dispute over account ownership, we reserve the right to:

Request official documentation (e.g., proof of employment, business registration);
Temporarily suspend the account until the issue is resolved;
Make a final determination based on available evidence.

2.6. Account Termination and Inactivity

We reserve the right to suspend, restrict, or terminate your account if we determine, at our sole discretion, that:

You have violated these Terms or applicable law;
Your account has been inactive for more than 12 months
Your use of the Services poses a risk to system integrity, security, or other users.

You may delete your account at any time through your account settings or by contacting [email protected] . Upon deletion, your data may be retained for a limited period for legal, compliance, or operational purposes, in accordance with our Privacy Policy.

3. Acceptable Use

You agree to use the Services only in a lawful, respectful, and responsible manner. You may not use the Services in any way that violates these Terms, applicable laws, or the rights of others. The following activities are strictly prohibited:

3.1. Illegal or Harmful Use

You may not use the Services to:

Violate any applicable local, state, national, or international law or regulation.
Promote, support, or engage in illegal activities, including but not limited to fraud, phishing, or distribution of counterfeit goods.
Share or store content that includes child sexual abuse material (CSAM), incites violence, or promotes terrorism or criminal behavior.
Distribute malware, ransomware, spyware, viruses, or any other form of malicious code.

3.2. Harassment and Abuse

You may not:

Threaten, harass, stalk, abuse, defame, or intimidate any person or group.
Promote hate speech, discrimination, or violence based on race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, disability, or other protected characteristics.
Engage in targeted harassment, trolling, or organized disinformation campaigns.

3.3. Inappropriate Content and Behavior

You may not use the Services to:

Upload, transmit, or share pornographic, obscene, or sexually explicit content.
Impersonate any person or entity or falsely claim affiliation with any person or organization.
Share content that violates intellectual property rights, privacy rights, or publicity rights of others.
Engage in spamming, advertising, or unsolicited promotions (including pyramid schemes or crypto scams).

3.4. Disruption of the Platform

You may not:

Attempt to gain unauthorized access to any part of the Services, user accounts, or related systems or networks.
Interfere with or disrupt the normal functioning of the Services, servers, or networks.
Bypass or attempt to circumvent security measures or access controls.
Engage in denial-of-service (DoS), distributed denial-of-service (DDoS), or similar attacks.
Use automated tools (e.g., bots, scrapers, crawlers) without our express written permission.

3.5. Misuse of Communication Features

You may not:

Use audio, video, chat, file-sharing, or meeting features to transmit harmful, misleading, or abusive content.
Record or stream meetings or communications without the express consent of all participants, where required by law.
Use the platform to coordinate harmful offline activity or real-world violence.

3.6. Platform Integrity

You may not:

Reverse engineer, decompile, or attempt to extract source code from the Services.
Copy, modify, host, sublicense, or distribute our Services or content without authorization.
Sell or lease your account or access to the Services to any third party.

3.7. Circumvention and Repeated Violations

You may not create multiple accounts to bypass a suspension or ban.
Repeated violations of these Terms may result in permanent account termination and potential legal action.

Enforcement

We have the right to investigate and take appropriate action against any violations of these rules, including removing content, suspending accounts, or reporting to law enforcement when necessary.

4. Platform Security and Responsible Use

We work hard to keep our platform secure and reliable, but we cannot guarantee that it will be completely free from bugs, vulnerabilities, or malicious code. By using our Services, you agree to the following:

Security Awareness: You are responsible for securing your own devices, software, and network when accessing our platform. We recommend using up-to-date antivirus and security tools to help protect your data.
No Exploitation of Vulnerabilities: If you discover a security flaw or vulnerability, you must not exploit it. Instead, report it responsibly to us at [security@domain]. Submitting excessive, false, or disruptive reports is prohibited.
No Unauthorized Access Attempts: Any attempt to gain unauthorized access to our systems, infrastructure, or other users' data is strictly prohibited and may result in legal action.
Legal Compliance: Deliberate introduction of viruses, malware, or launching denial-of-service (DoS/DDoS) attacks may constitute a criminal offense. We reserve the right to report such activity to law enforcement and cooperate as required.

Your continued use of the Services signifies your agreement to use the platform in a way that supports its integrity, stability, and security for all users.

5. Content Ownership

5.1. User-Generated Content Ownership

You retain full ownership of any content that you create, submit, upload, send, store, or display through the Services (“User Content”). This includes, but is not limited to:

Text messages, chats, and conversation logs;
Files, documents, images, videos, and audio recordings;
Meeting recordings, notes, transcriptions, and whiteboards;
Any data or metadata shared during use of the Services.

We do not claim ownership over your User Content. However, by using the Services, you grant us a limited, non-exclusive, royalty-free, worldwide license to host, store, transmit, process, display, and reproduce your content solely for the purpose of providing, operating, improving, securing, and supporting the Services. This license is revoked when you delete your content or close your account, unless retention is required for legal, regulatory, or legitimate business purposes (e.g., data recovery, audits, abuse prevention).

5.2. Platform Intellectual Property

We (or our licensors) retain all rights, title, and interest in and to the Services, including all associated software, technology, user interface elements, branding, and content not provided by users. These are protected by copyright, trademark, and other intellectual property laws.
Except for the User Content you own, you agree not to copy, modify, distribute, sell, or lease any part of the Services or included software, nor may you reverse engineer or attempt to extract the source code, without our prior written permission.

5.3. Your Responsibilities

You are solely responsible for all User Content associated with your account. By posting or sharing content, you represent and warrant that:

You have all necessary rights, licenses, and permissions to use, upload, and share the content.
The content does not infringe or violate the intellectual property, privacy, or publicity rights of others.
The content complies with all applicable laws, regulations, and these Terms.

We do not monitor all content, but we reserve the right to review, remove, or restrict access to any content that violates these Terms, at our sole discretion.

5.4. Prohibited Content

While you retain ownership of your content, you may not upload, store, or share content through the Services that:

You do not have the legal right to use or distribute (e.g., copyrighted materials without permission);
Violates another person’s privacy or publicity rights (e.g., sharing private conversations or personal data without consent);
Contains sensitive data or regulated information (e.g., health or financial records) in violation of applicable data protection laws;
Includes manipulated, deceptive, or AI-generated content that may cause harm or mislead others;
Is otherwise restricted under our Acceptable Use Policy (see Section 3), including content that is illegal, hateful, or abusive.

We reserve the right to remove or restrict access to any content that violates these terms or poses risk to users or the platform.

5.5. Recordings and Meeting Data

If the Services offer the ability to record meetings or calls:

You are responsible for complying with all applicable laws regarding consent to record conversations (e.g., single-party vs. all-party consent jurisdictions).
You may not record or transcribe interactions without proper notification and consent from participants, where required.
Any recording data (audio, video, chat logs, transcriptions) remains your content, subject to the terms of this section.

We may include technical notices (e.g., "Recording in Progress") to help meet legal requirements, but ultimate responsibility lies with the host/user.

5.6. AI-Generated and System-Processed Content

Some Services may generate derived or system-processed content such as summaries, transcripts, or smart suggestions based on your User Content. You retain ownership of the original content, and you grant us a license to generate, use, and display such derivative outputs solely as part of the Services provided to you.

5.7. Content Retention and Deletion

You may delete your User Content at any time through the Services. While deleted content will no longer be accessible through the platform, it may persist in backups or archives for a limited period.
We may retain certain content as required by law or as part of abuse investigations, fraud prevention, or contractual obligations.
If you delete your account, we will handle your data in accordance with our Privacy Policy, including data deletion and retention procedures.

5.8. Feedback and Contributions

If you submit feedback, suggestions, or ideas to us, you agree that we may use them without restriction or obligation to compensate you. You grant us a perpetual, irrevocable, royalty-free license to use, reproduce, and incorporate such feedback into our Services.

5.9. Linked Platforms and Third-Party Resources

Our platform may contain links to other websites, services, or resources provided by third parties. These links are provided for your information only and should not be interpreted as approval or endorsement by us. We have no control over the content or practices of those third-party platforms, and we assume no responsibility for them.

5.10. User-Generated Content Disclaimer

This platform may include information and materials uploaded by other users of the Services. Such materials have not been verified or approved by us, and the views expressed by users do not represent our views or values.

5.11. Reporting Harmful or Illegal Content

If you become aware of any material hosted on our servers that may involve child sexual abuse, exploitation, or terrorist content, please contact us immediately.

Please note that for cloud-hosted customer environments, we typically do not have access to customer content and therefore cannot directly remove or modify such content or suspend users. Upon receiving a complaint, we will forward the report to the relevant customer, and this will generally be the extent of our intervention.

In certain cases, we may flag specific content or environments as “not safe for work” (NSFW) or restrict their discoverability, although we are not obligated to take such action.

6. Open Source and Third-Party Software

The SafeMeet platform integrates technologies developed and distributed under open-source and third-party licenses. We recognize and value the contributions of the global open-source community and acknowledge the importance of third-party tools in enabling a reliable, scalable, and secure service.

6.1. Use of Open Source Software

SafeMeet incorporates the following open-source technologies as part of its infrastructure:

Matrix – supporting secure and decentralized communication infrastructure.
- License: GNU Affero General Public License v3.0 (AGPLv3)
- Use in SafeMeet: Core communication protocols and interface components.
- License Highlights:
  - If publicly deployed, modified versions must make the source code available.
  - Copyright and license notices must remain intact.
  - Significant changes must be documented.
Element – forming the base for our messaging interface.
- License: GNU Affero General Public License v3.0 (AGPLv3)
- Use in SafeMeet: Core communication protocols and interface components.
- License Highlights:
  - If modified and deployed, the source code must be made publicly available.
  - Copyright and license notices must be retained.
  - Material changes must be documented and disclosed.
LiveKit – enabling real-time audio and video communications.
- License: Apache License 2.0
- Use in SafeMeet: Real-time audio/video infrastructure.
- License Highlights:
  - Copyright and license notices must be preserved.
  - NOTICE file (if any) must be included in any distribution.
  - Modifications should be clearly marked.
WebRTC – used for peer-to-peer media streaming.
- License: BSD License
- Use in SafeMeet: Underlying technology for peer-to-peer communication.
- License Highlights:
  - Attribution must be retained in all copies.
  - Names of contributors cannot be used to promote derived products without permission.

Each of these open-source components is subject to its respective license. By using SafeMeet, you agree to comply with all applicable open-source license terms that govern the use, reproduction, modification, and distribution of such software.

In accordance with the AGPLv3 license, SafeMeet will provide access to the corresponding source code for any modifications to AGPLv3-covered software that we publicly deploy. Source code and license documentation may be made available on our website or through direct links to relevant repositories.

You do not gain ownership or intellectual property rights over any third-party open-source components beyond the permissions explicitly granted by their respective licenses.

6.2. Third-Party Content and Dependencies

The Services may also include software, libraries, or content licensed from third parties, subject to separate license terms. Where applicable, you will be notified or granted access to those terms. You agree to abide by all third-party license requirements when accessing or using these components.

6.3. Attribution and License Access

We provide acknowledgments and, where required, license texts and source code access for all open-source and third-party components used in SafeMeet. For more information, please visit:

Matrix & Element (AGPLv3)
LiveKit (Apache 2.0)
WebRTC (BSD License)

By using SafeMeet, you agree to comply with any open-source license obligations that may apply to the underlying technologies, where relevant. You agree to comply with any relevant open-source license obligations that apply to the software incorporated within our platform.

7. Intellectual Property

7.1. Ownership of the Services

The Services, including but not limited to the platform’s software, mobile and web applications, APIs, user interface, branding, graphics, design, features, source code, and all related technology (“Our Content”), are and shall remain the exclusive property of SafeMeet, its affiliates, or its licensors. All rights not expressly granted to you in these Terms are reserved.

You may not:

Copy, modify, reverse engineer, decompile, or attempt to extract the source code of the Services;
Use the Services or any part thereof to build a competing product or service;
Remove, obscure, or alter any copyright, trademark, or proprietary notices;
Sell, license, sublicense, lease, or distribute any part of the Services without our express written permission.

7.2. Trademarks

All company names, product names, service names, logos, and slogans used in connection with the Services are the trademarks or registered trademarks of SafeMeet or third parties. You may not use our marks or branding elements in any way that:

Suggests an affiliation, endorsement, or sponsorship without our prior written consent;
Dilutes, tarnishes, or misrepresents our brand identity;
Appears in domain names, software names, promotional material, or social media handles without authorization.

7.3. Third-Party Content and Licenses

Some parts of the Services may include content or code licensed from third parties. These elements are subject to their respective license terms, which may be made available to you as required. You agree to comply with all applicable third-party license requirements when using such components.

If open-source software is incorporated, we will identify it and provide access to the applicable license.

7.4. Your Limited License to Use the Services

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your internal or personal, non-commercial use (or for business use if expressly authorized in a separate agreement).

You may not:

Reproduce, distribute, publicly display, or create derivative works from our Services or content unless expressly permitted;
Use automated tools to access or scrape data from the Services (unless explicitly allowed by our API documentation).

7.5. Enforcement of Rights

We reserve the right to take legal or technical action to enforce our intellectual property rights, including suspension or termination of your account if you violate this section. We also reserve the right to seek damages and injunctive relief, where appropriate.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and share your information.

9. Meetings and Communications

9.1. Hosting and Participation

Our Services allow users to host and participate in real-time meetings, voice or video calls, and group chats. By using these features, you agree:

To comply with all applicable laws, including those governing recording, consent, and telecommunications;
Not to use meetings or calls to harass, threaten, deceive, or mislead others;
That meeting hosts are responsible for managing participant permissions, access controls, and content shared during the session.

We are not responsible for the conduct of any user during a meeting or communication session.

9.2. Recordings and Notifications

If recording functionality is available:

The host must comply with consent laws in relevant jurisdictions (e.g., single-party or all-party consent);
Participants should be notified clearly when recording is active. We may provide system prompts (e.g., "This meeting is being recorded") to assist;
Unauthorized recording, distribution, or sharing of meeting content is strictly prohibited.

Meeting recordings are considered User Content (see Section 4) and are governed by the same ownership and retention rules.

9.3. Quality, Security, and Availability

We strive to provide stable and secure communications but do not guarantee:

The quality, uninterrupted availability, or latency of voice/video calls;
Full end-to-end encryption unless explicitly stated for specific features.

We reserve the right to suspend or restrict communications features for users or sessions that violate these Terms or degrade service performance for others.

10. Cloud Storage

10.1. Storage Features

Our Services may allow users to upload, store, organize, and share files, documents, media, and other digital content (“Stored Content”) in the cloud. You are responsible for:

Ensuring you have rights to store and share the files you upload;
Managing access permissions to your stored files and folders;
Keeping backup copies of important data. We do not guarantee permanent storage or data recovery.

10.2. Storage Limits and Retention

We may apply limits on the amount of storage available per user, based on the current free tier. We also reserve the right to:

Remove inactive or abandoned files after 12 months;
Delete files that violate our Acceptable Use Policy (Section 3) or are reported as abusive;
Notify you in advance if action is required to maintain your data (e.g., account upgrade or cleanup).

10.3. Security and Access

We implement technical and organizational measures to help secure stored content. However:

No system is 100% immune to unauthorized access or data loss;
You are responsible for maintaining the confidentiality of your access credentials and protecting your data against misuse;
If you believe your storage has been accessed without authorization, notify us immediately.

10.4. Third-Party Integrations

If you choose to connect your account to third-party cloud or productivity services (e.g., Google Drive, Dropbox), you are responsible for complying with their terms and privacy policies. We are not liable for content stored or actions taken through third-party services.

11. Modifications

11.1. Modifications to the Services

We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice. This includes:

Adding or removing features;
Changing how certain functionalities operate (e.g., meeting limits, storage quotas);
Performing maintenance or upgrades that may temporarily interrupt access.

We are not liable for any loss or inconvenience caused by such changes, provided they are made in good faith to improve or maintain the platform.

11.2. Modifications to the Terms

We may update these Terms from time to time for legal, technical, or business reasons. When changes are made:

We will notify you by updating the “Effective Date” at the top of this page;
For material changes, we may provide additional notice (e.g., via email or in-app alert).

By continuing to use the Services after the updated Terms are published, you agree to be bound by the revised Terms. If you do not agree, you must stop using the Services.

12. Termination and Suspension

12.1. By You

You may stop using the Services and delete your account at any time. If you delete your account, your access to the Services and all associated data may be permanently removed in accordance with our Privacy Policy and Content Ownership provisions.

12.1. By Us

We may suspend or terminate your access to the Services at any time, with or without notice, if:

You breach these Terms or any applicable policies;
Your actions cause legal risk or harm to us or other users;
Required by law or government request;
Your account is inactive for a prolonged period (subject to reasonable notice, where required).

We also reserve the right to disable specific features or functionality at our sole discretion.

12.3. Violations, Enforcement, and Termination Outcomes

When we determine that a violation of these Terms has occurred, we may take any action we deem appropriate, including but not limited to:

Issuing warnings;
Temporarily or permanently suspending your access;
Removing content submitted by you;
Seeking reimbursement for damages and reasonable legal or administrative costs;
Taking legal action against you;
Disclosing information to law enforcement authorities where required or appropriate.

We are not liable for any consequences resulting from actions taken in response to violations. These enforcement actions are not exhaustive and may vary based on the specific situation.

12.4. Effect of Termination

Upon termination of your access to the Services:

Your right to use or access the Services ceases immediately;
We may delete or retain your content as described in our Privacy Policy;
Any provisions of these Terms that by their nature should survive termination (such as intellectual property rights, disclaimers, and limitations of liability) will remain in effect.

13. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, whether express, implied, or statutory. We specifically disclaim all warranties, including but not limited to:

Implied warranties of merchantability, fitness for a particular purpose, and non-infringement;
Any warranties that the Services will be uninterrupted, secure, error-free, or available at all times;
Any warranties that content or communications transmitted via the Services will be accurate or timely.

We do not warrant that any stored content will be free from loss, corruption, or unauthorized access. You use the Services at your own risk.

14. Limitation of Liability

14.1. No Indirect or Consequential Damages

To the fullest extent permitted by law, SafeMeet and its affiliates, directors, officers, employees, agents, licensors, and partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, even if we have been advised of the possibility of such damages.

14.2. Limitation of Total Liability

Our total liability arising from or relating to the Services shall not exceed the greater of:

(i) the amount you paid to us for the Services in the twelve (12) months prior to the event giving rise to the claim, or

(ii) USD $100.

14.3. Fairness of Liability Limitations

These limitations are designed to reflect the nature of the Services and the fact that the Services are provided on a free basis. SafeMeet aims to provide a secure and functional platform but cannot be held liable for losses beyond the scope of our control, especially considering that the platform is provided "as-is" without any guarantees, unless specifically stated in these Terms.

14.4. Jurisdiction-Specific Exceptions

Some jurisdictions do not allow limitations of liability for certain types of damages. If this applies to you, our liability will be limited to the maximum extent permitted by applicable law.

14.5. Reasonable Efforts to Resolve Issues

While we are not responsible for certain types of damages, we are committed to making reasonable efforts to resolve any issues with the Services and ensure that users have a positive experience. If you encounter any issues, please contact our support team, and we will work with you to find a resolution where possible.

15. Governing Law and Dispute Resolution

15.1. Governing Law

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

You and SafeMeet agree that the United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms or your use of the Services.

15.2. Jurisdiction and Venue

Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in California, and you consent to the personal jurisdiction of those courts.

15.3. Informal Resolution and Binding Arbitration (Where Permitted)

Before initiating formal legal action, you agree to first contact us and attempt to resolve the dispute informally. Most concerns can be resolved quickly and to the mutual satisfaction of all parties.

If a dispute is not resolved within 30 days of initial contact, and only where permitted by applicable law, both you and the SafeMeet agree to resolve any claim or dispute through final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

Arbitration shall be conducted in English, in the United States, and on an individual (not class or representative) basis.
Class actions and class arbitrations are expressly waived.
The arbitrator’s decision shall be final and binding and may be entered as a judgment in any competent court.

This arbitration clause applies only to the extent allowed by applicable law. If such arbitration provisions are found to be unenforceable in your jurisdiction, the remaining terms of this Section shall remain in effect, and disputes will instead be resolved in the courts specified in Section 15.2.

15.4. International Users

If you are accessing the Services from outside the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. The Services are not intended for distribution or use in any jurisdiction or country where such use would violate local laws or regulations.

16. Contact Us

For questions about these Terms, contact us at: [email protected]